Privacy Policy
We believe in transparency about how we collect, use, and protect your personal information. This policy explains our practices in straightforward language.
Last Updated: January 15, 2025
Information We Collect
At Inflexia, we collect information in several ways to provide you with our marketplace platform consultation services. Here's what we gather and why we need it:
Information You Provide Directly
When you reach out to us or use our services, you might share:
- Contact details like your name, email address, and phone number
- Business information including company name and industry details
- Project requirements and consultation needs
- Payment information when you engage our services
- Communication preferences and feedback
Automatically Collected Information
Our website automatically collects certain technical information to improve your experience:
- Browser type and version information
- IP address and general location data
- Pages visited and time spent on our site
- Device information and screen resolution
- Referral sources and search terms used
How We Use Your Information
We use the information we collect for legitimate business purposes that directly relate to providing you with excellent service:
- Responding to your inquiries and providing consultation services
- Customizing our recommendations based on your business needs
- Processing payments and maintaining accurate billing records
- Sending project updates and important service communications
- Improving our website functionality and user experience
- Analyzing trends to enhance our service offerings
- Complying with legal obligations and business record-keeping
Our Commitment to You
We never sell your personal information to third parties. We don't use your data for purposes unrelated to our business relationship, and we don't send promotional emails unless you've specifically opted in.
Information Sharing and Disclosure
We share your information only in specific, limited circumstances:
Service Providers
We work with trusted third-party services to operate our business effectively. These include payment processors, email services, and analytics tools. All service providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose information when required by law, such as responding to court orders, legal processes, or government requests. We'll notify you of such requests when legally permissible.
Business Transfers
If Inflexia is involved in a merger, acquisition, or sale of assets, your information may be transferred. We'll provide notice before your information becomes subject to a different privacy policy.
Data Security and Protection
Protecting your information is a priority. We implement multiple layers of security:
- Encrypted data transmission using industry-standard SSL certificates
- Secure servers with regular security updates and monitoring
- Limited access to personal information on a need-to-know basis
- Regular security audits and vulnerability assessments
- Employee training on data protection and privacy practices
- Secure backup systems with encrypted storage
While we take extensive precautions, no method of electronic storage or transmission is completely secure. We continuously update our security practices to address emerging threats and maintain the highest protection standards possible.
Your Privacy Rights
You have several rights regarding your personal information. Here's what you can do:
Your Right | What This Means | How to Exercise |
---|---|---|
Access | Request copies of the personal information we hold about you | Email us with your request and identity verification |
Correction | Ask us to correct inaccurate or incomplete information | Contact us with the correct information |
Deletion | Request deletion of your personal information | Submit a deletion request via email |
Portability | Receive your data in a structured, machine-readable format | Request data export through our contact email |
Objection | Object to certain types of data processing | Specify your objections in writing |
We'll respond to your requests within 30 days. Some requests may require identity verification to protect your privacy. In certain cases, we may need to retain some information for legal or business purposes even after you request deletion.
Data Retention
We keep your information only as long as necessary to provide our services and meet legal obligations:
Active Client Information
For ongoing clients, we retain information throughout our business relationship and for three years after services conclude to address any follow-up questions or issues.
Prospect and Inquiry Data
Information from potential clients who don't engage our services is typically deleted after two years, unless there's ongoing communication or expressed interest.
Financial and Legal Records
Payment information and contracts are retained for seven years to comply with accounting and legal requirements.
Cookies and Tracking
Our website uses cookies to improve functionality and understand how visitors use our site. We use several types:
- Essential Cookies: Required for basic website functionality and security
- Analytics Cookies: Help us understand site usage and improve user experience
- Preference Cookies: Remember your settings and choices
- Communication Cookies: Enable contact forms and service requests
You can control cookie settings through your browser preferences. Disabling certain cookies may limit some website features, but won't prevent you from contacting us or learning about our services.
International Data Transfers
Inflexia operates primarily in the United States, and your information is processed and stored on servers located in the US. Some of our service providers may process data internationally, but all transfers are protected by appropriate safeguards including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions recognizing sufficient protection levels
- Certification schemes ensuring appropriate data protection standards
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending email notifications to active clients about material changes
- Providing clear summaries of what's changed and why
We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after changes indicates acceptance of the updated policy.
Questions About Privacy?
We're here to address any privacy concerns or questions you might have. Don't hesitate to reach out.
Email: [email protected]
Phone: +1 (214) 810-0864
Address:
1500 NW 95th Ave
Doral, FL 33172
United States